Please find below the most frequently asked questions and answers. If you can’t find an answer to a specific question you may have, please feel free to drop this to us via our contact form and a member of our team will be in touch. Thank you.

No, you are not tied into any contract. The packages that you purchase are on a rolling month by month basis and you are free to cancel at any time. We do not pressure anyone into any contract length as we appreciate personal circumstances can change from month to month.

Yes of course you can, you are free to cancel at any time. If you are in the middle of the month then your package would cancel at the renew date.

Yes of course, we cater for everyone regardless of their experience. All packages are bespoke and set to the individual, their experience and any difficulties they may be facing.

Yes, we carry out a full and in depth initial consultation before anyone starts their programme. We also ask that if you answer ‘Yes’ to any of the health questions on the PAR Q (Physical Activity Readiness Questionnaire) that you speak to your GP prior to commencing any health or fitness programme. We will also require written consent from your GP as per industry standards.

Our programmes are bespoke to each individual and are designed to help you in areas you want to improve. We do this by progressing and regressing your plan as necessary from the feedback you provide in our coaching calls. We also ask that you video your exercise routine as our coaches are trained to look at the biomechanics of individuals when performing exercise. They can provide feedback on form and technique to ensure this is not contributing to any injuries or weakness, the opposite is also true as they can review areas that you need to be progressed in. We also work alongside a number of leading health professionals who we can refer you to for further advice and treatment, if required.

Yes, we cater for all dietary needs. As our nutritional plans are bespoke, we will tailor these in line with your needs and health benefits. During the initial consultation process we will identify any special requirements and incorporate these accordingly. Our ethos is to promote balance not restriction, therefore the nutrition plan will be designed around foods you enjoy.

You will have access to everything you need via our dedicated, easy to use app. This can be downloaded from the iTunes Store or Google Play Store.

As long as you have access to an email, smart phone, laptop or tablet you can get access to your plans with ease.

Our coaches aim to respond to all messages as soon as possible within a maximum of 24 hours. Our coaches use online calendars which clients have access to and these are updated regularly to allow clients to book in support calls. If you are unable to get hold of your coach after 24 hours, please drop us an email or fill in the contact us form via our website and a member of the coaching team will be in touch.

We have a robust complaints procedure and welcome any feedback regarding the service. All complaints will be investigated impartially by our complaints manager. Please send all complaints in writing to farahsidhu@rampageaesthetics.com

Of course, we have made it easy for you so that in our website you will find links to everything that you need. The app links can be found at the bottom of the home page.